Privacy Policy

SHEQ Management Services Ltd ("we", "us", "our") is a professional consultancy providing safety, health, environmental, and quality management services. Our registered address is Belt Road, Derry/Londonderry, BT47 2LW, Northern Ireland.

We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, please contact us at: [email protected]

We may collect and process the following categories of personal data:

• Contact information — name, email address, telephone number, and postal address when you contact us or submit an enquiry via our website.
• Business information — company name, job title, and industry sector where relevant to the services you are enquiring about.
• Communication records — emails, messages, and notes from telephone conversations relating to your enquiry or engagement with us.
• Website usage data — IP address, browser type, pages visited, and time spent on our site, collected via standard server logs and analytics tools.

We do not collect sensitive personal data (such as health, financial, or criminal record information) through our website.

We use your personal data for the following purposes:

• To respond to enquiries and provide information about our services.
• To fulfil contractual obligations where you have engaged us as a client.
• To send relevant communications about our services where you have consented or where we have a legitimate interest.
• To improve our website and understand how visitors use it.
• To comply with legal and regulatory obligations.

We rely on the following legal bases under UK GDPR to process your personal data:

• Contract — processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests — we have a legitimate interest in responding to enquiries, marketing our services to business contacts, and improving our website, provided this does not override your rights.
• Legal obligation — where we are required to process data to comply with applicable law.
• Consent — where you have given explicit consent, for example to receive marketing communications.

We do not sell, rent, or trade your personal data. We may share your data with trusted third parties only where necessary:

• Service providers — IT and hosting providers who process data on our behalf under strict data processing agreements.
• Professional advisers — solicitors, accountants, or insurers where required.
• Regulatory authorities — where we are legally required to disclose information.

All third parties are required to handle your data securely and in accordance with applicable data protection law.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In general:

• Enquiry and contact records are retained for up to 2 years from the date of last contact.
• Client records relating to completed engagements are retained for up to 7 years to comply with legal and accounting obligations.
• Website analytics data is retained in aggregated, anonymised form.

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data in certain circumstances.
• Right to restrict processing — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. We use:

• Essential cookies — necessary for the website to function correctly.
• Analytics cookies — to understand how visitors interact with our site (only with your consent).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites (such as LinkedIn or WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us: